The Art of Mentoring

Lesson – 6

 

Please watch the video and then do the quiz below

Forget the pecking order at work – Margaret Heffernen

Organizations are often run according to “the superchicken model,” where the value is placed on star employees who outperform others. And yet, this isn’t what drives the most high-achieving teams. Business leader Margaret Heffernan observes that it is social cohesion — built every coffee break, every time one team member asks another for help — that leads over time to great results. It’s a radical rethink of what drives us to do our best work, and what it means to be a leader. Because as Heffernan points out: “Companies don’t have ideas. Only people do.”

Think about it
1- Heffernan tells about the research of William Muir and flocks of chickens. The most productive chickens were called . . . ?
2- After six generations, the individually productive chickens had only achieved their success by suppressing the productivity of the rest. What was the productivity of the so called “average group” of chickens after six generations?
3- What is the point of her story?
4- Based on research done at MIT, what three qualities do groups have that make them more successful than others?
5- Heffernan mentions that the key to their success is . . . ?
6- What does this mean for your role as a mentor at work?
7- She talks about the coffee-break concept of “fika” that is practised by the Swedes. What does it mean?
8- How can you make this work for you as a mentor?
9- Heffernan talks about when the going gets tough, successful people are motivated by . . . ?
10- Based on this, what do you have to spend a lot of time doing?
11- She says social capital is the reliance and interdependency that builds . . . ?
12- She also mentions people that work together longer get better, because it takes time to develop the trust you need for real . . . and . . . ?
13- Another key point, “Conflict is frequent because . . . is safe?
14- Talking about superstars, she says it’s outstanding collaborators who enjoy long careers because . . . ? (This is the key point)
15- Start thinking how you can do more of this (the key point) as a mentor.



Forget the pecking order at work